Failed Printer Installation in Windows Vista

March 17, 2009 19:14 by daub815

This is Microsoft's bread and butter a cryptic error message: "The printer installation failed. Operation could not be completed (error 0x00000643)."  All I was doing was trying to install my Brother HL-2170W printer, which is a great printer minus Vista's stupid error.

 crypticError

Can you tell me how to fix this?

Luckily, I found a fix and it is painless.

  1. Open the Computer Management console
  2. Click on the Device Manager
  3. Drill down to the WSD Print Provider
  4. Right-click the WSD Print Device and click uninstall
    uninstallPrintDevice
  5. Now install the printer again by using the Add Printer wizard
  6. The installation will fail with the same cryptic message
  7. Right-click on the name of your computer (SATURN for me) in the Device Manager and select Scan for Hardware Changes
    scanForHardwareChanges
  8. It should find the device we just uninstalled. We have just successfully installed the printer.

Hopefully, these steps help you.  They have worked for me twice!  Cheers!